Stainless steel water bottle with a straw lid

Effective Date: _12-13-025_________

Applies to: In-studio services (tattoos/piercings) and retail/merch purchases (in-store or online).

Proof of purchase is required for any return/exchange request.

 

 

 

1) Deposits, Booking Fees, Cancellations

 

 

• Deposits/booking fees are non-refundable. They reserve your appointment time and your artist’s schedule.

• Reschedules: Deposit can be transferred one time to a new date if you give at least 48 hours notice (you can change this to 24/72).

• Late / No-show: If you’re late beyond what we can work with or you don’t show, deposit is forfeited and a new deposit is required to rebook.

 

 

 

 

2) Tattoo Services (No “Returns” on Tattoos)

 

 

• All tattoo services are final sale. Once it’s on your body, it’s yours.

• If you have concerns about how a tattoo healed, we’ll assess it in person.

 

 

 

Touch-Up Policy (Recommended)

 

 

• Free touch-ups for artist-related issues within 30–90 days (pick your window) of the original appointment.

• Free touch-ups do not cover:

   

  • Poor aftercare, picking/scabbing

  • Sun damage/tanning beds

  • Fading from lotions/chemicals/chlorine

  • Normal healing variation on hands/fingers/feet/inner lip or other “high-wear” areas

  • Cover-ups or design changes (“I changed my mind” is not a defect)

   

• Touch-ups may require a booking deposit (applied to the touch-up appointment).

 

 

 

 

3) Piercing Services

 

 

• Piercing service fees are non-refundable once the piercing is performed.

• If you believe there’s a problem, come back ASAP and we’ll check it. (Do not “fix it” yourself. Humans stay undefeated at making things worse.)

 

 

 

 

4) Jewelry Returns & Exchanges (Hygiene Rules)

 

 

Because jewelry involves holes in bodies, we keep it strict.

 

• No returns or exchanges on opened/used jewelry for health and safety reasons.

• Unopened, unused jewelry may be returned or exchanged within 7 days with receipt and original packaging.

• Manufacturer defects: If jewelry is defective, we will replace it within 14 days (or per manufacturer warranty) after inspection.

 

 

 

 

5) Aftercare Products (Soap, Balm, etc.)

 

 

• Unopened and unused aftercare items can be returned within 14 days with receipt.

• Opened items are final sale.

 

 

 

 

6) Merchandise & Apparel (Shirts, Hoodies, Prints)

 

 

• Returns/exchanges accepted within 30 days if items are unworn, unwashed, and in original condition.

• Custom or made-to-order items are final sale (including custom prints, personalized merch).

• Shipping costs (if any) are non-refundable, unless the issue is our error.

 

 

 

 

7) Gift Cards

 

 

• Gift cards are non-refundable and not redeemable for cash except where required by law.

• Treat gift cards like cash: lost/stolen cards may not be replaceable.

• Gift cards do not expire unless required by law (safe wording for compliance).

 

 

 

 

8) Refund Method

 

 

• Approved refunds (when applicable) are issued to the original payment method.

• Exchanges may be offered instead of refunds depending on the item category above.

 

 

 

 

9) Contact

 

 

For return/exchange requests:

Phone: __________

Email: __________

Website: inkaholicz.com

Address: __________

 

 

 

Ultra-short “Counter Sign” Version

 

 

ALL TATTOOS & PIERCINGS ARE FINAL SALE.

Deposits are non-refundable. 48-hour notice required to reschedule deposit (1 transfer).

Opened/used jewelry and opened aftercare are final sale.

Merch returns within 30 days (unworn/unwashed). Gift cards non-refundable.